😟 Opened your package and found items missing? Don’t panic – let’s solve this together!
Why Items Might Be Missing
📦 Split Shipments
Your order was shipped in multiple packages (check tracking numbers!).
Example: Ordered 3 packs → 2 arrive now, 1 arrives later.
🚚Damaged During Transit
Rough handling → Package tears → Items fall out.
Red Flag: Torn box/plastic with visible gaps.
🏭 Warehouse Oversight
Human error during packing.
Step-by-Step Solutions
🔍 Check Shipping Details
Log into your account → Review order page:
✔ Tracking Numbers (1 or multiple?)
✔ Delivery Dates (staggered shipments?)
🤝 Contact Support via Official Channels
On the shopping platform:
✔ Go to “Your Orders” → Locate your purchase → Click “Contact Seller” or “Get Help”
Include these details:
✔ Your order number
✔ Photos of the received items + packaging (especially if damaged)
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