Most items can generally be returned for a refund or exchange within 30 days after delivery, provided they remain in their original and unused condition with all tags, packaging, and accessories intact. It’s important to note that specific return windows and eligibility criteria may vary by product category—such as electronics, apparel, or home goods—and some items like perishables, personalized products, or hazardous materials might be excluded from return policies. To ensure accuracy, please check the detailed return guidelines on the platform where you placed your order, as each retailer may have unique terms and procedures for processing returns.
Return Window by Item Type
|
Item Category
|
Return Window
|
|---|---|
|
Most items |
|
|
Digital books (unread) |
|
|
Apple/Boost Infinite products |
|
|
Amazon Renewed (Acceptable/Good/Excellent) |
|
|
Wedding Registry items (non-owner) |
|
|
Amazon Renewed (Premium) |
Non-Returnable Items
Perishables, health/safety-risk products, customized items, digital products, automobiles, “Final Sale” items (e.g., discounted Haul items ≤$3)
Initiating a Return
If your order is fulfilled by Amazon:

Click on the “Return or Replace Items”.

Choose ” Return Reason”, write “Comments”.

Choose “Refund Method”.

Choose “Return Method”.

Print your ” Return Label”.
If your order is fulfilled by seller:

Click on the “Return or Replace Items”.

Choose ” Return Reason”, write “Comments”.

We will choose to approve a return or exchange based on Amazon policy.

Amazon will provide you with a return label (or instruct you to return the product).

Once we receive and confirm the item, we will refund or replace it for you.
Return Fees
|
Fee Type |
Description |
Amount |
|---|---|---|
|
Return Shipping |
Non-free shipping method selected |
Varies |
|
Late Fee |
Failure to return by the deadline |
20% of item price |
|
Damage Fee |
Returned item is damaged/missing parts (non-seller error) |
Up to 50% of item price |
|
Restocking Fee |
Opened software, games, collectibles |
100% of item price |





Prompt, whom I can ask?