Most items can generally be returned for a refund or exchange within 30 days after delivery, provided they remain in their original and unused condition with all tags, packaging, and accessories intact. It’s important to note that specific return windows and eligibility criteria may vary by product category—such as electronics, apparel, or home goods—and some items like perishables, personalized products, or hazardous materials might be excluded from return policies. To ensure accuracy, please check the detailed return guidelines on the platform where you placed your order, as each retailer may have unique terms and procedures for processing returns.
Return Window by Item Type
Item Category
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Return Window
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Most items 157_942219-15> | 157_2de47c-49> |
Digital books (unread) 157_692b54-c8> | 157_50bd55-d4> |
Apple/Boost Infinite products 157_173cca-f9> | 157_f3f8cb-a8> |
Amazon Renewed (Acceptable/Good/Excellent) 157_e6c068-06> | 157_78331d-af> |
Wedding Registry items (non-owner) 157_e31b14-32> | 157_3faaaa-bc> |
Amazon Renewed (Premium) 157_c2836c-35> | 157_ff5c66-c1> |
Non-Returnable Items
Perishables, health/safety-risk products, customized items, digital products, automobiles, “Final Sale” items (e.g., discounted Haul items ≤$3)
Initiating a Return
If your order is fulfilled by Amazon:

Click on the “Return or Replace Items”.

Choose ” Return Reason”, write “Comments”.

Choose “Refund Method”.

Choose “Return Method”.

Print your ” Return Label”.
If your order is fulfilled by seller:

Click on the “Return or Replace Items”.

Choose ” Return Reason”, write “Comments”.

We will choose to approve a return or exchange based on Amazon policy.

Amazon will provide you with a return label (or instruct you to return the product).

Once we receive and confirm the item, we will refund or replace it for you.
Return Fees
Fee Type 157_ae147b-87> |
Description 157_cb24e0-80> |
Amount 157_53d777-5f> |
---|---|---|
Return Shipping 157_5235db-c4> |
Non-free shipping method selected 157_024ea7-6f> |
Varies 157_ebaa99-d5> |
Late Fee 157_c9df14-86> |
Failure to return by the deadline 157_0cb1b9-9b> |
20% of item price 157_1e2ef5-59> |
Damage Fee 157_aff3f2-f5> |
Returned item is damaged/missing parts (non-seller error) 157_dd15c9-24> |
Up to 50% of item price 157_2b19e6-7c> |
Restocking Fee 157_3d8c74-63> |
Opened software, games, collectibles 157_76ec54-0e> |
100% of item price 157_0f3d57-8a> |