Dear customers, we understand how frustrating it can be to wear your new extensions with such great anticipation, only to find them breaking in the middle. Please be assured that this isn’t normal and is often caused by specific reasons. To thoroughly answer your questions and help you enjoy the beauty of your extensions for longer, we’ve created this comprehensive guide. This article will delve into several common causes of hair extension breakage, provide immediate solutions, and offer professional care advice. Our goal remains the same: to help you maintain your beauty for longer.
Part 1: Which Type of “Breakage” Do Your Extensions Have?
Before exploring the cause, please first observe the details of the break. This will help us more accurately determine the root cause.
A. Blown Contact
There is visible, hardened adhesive residue at the break, which may even appear yellow or black. (Usually associated with high temperatures.)
B. Loose Contact
The break is relatively clean, with the adhesive separating from the hair (Usually associated with adhesive quality or excessive tension.)
C. Brittle Hair
The hair at the break is frizzy, dry, and appears to have been “broken.” (Usually associated with excessive hair processing.)
Part Two: Four Core Causes of Hair Extension Breakage
Invisible Heat Damage
Key Point: The adhesive used for hair extensions is very sensitive to high temperatures.
Mistakes: When using a curling iron or straightening iron, the plates directly contact or are too close to the extensions.
Consequences: Sudden high temperatures can cause the adhesive to melt, deform, or become brittle, losing its stickiness and causing the extensions to break under stress.
Physical Pull
Key Point: Continuous, incorrect pulling force accelerates extension fatigue.
Mistakes: 1. Using a regular comb to vigorously comb from roots to ends. 2. Pressure and friction on hair while sleeping. 3. Vigorous rubbing and wringing when washing and drying.
Consequences: Every pull weakens the extensions, ultimately causing them to break.
Chemical Attack
Key Point: Certain chemical ingredients can corrode the gel or damage hair.
Misuse: Using shampoos, conditioners, or hair oils containing alcohol, sulfates (SLS), or excessive amounts of oil. (Oil can dissolve some glues.)
Consequences: Chemicals can gradually break down the gel structure or weaken the hair extensions themselves.
Potential Product Defects
Key Point: In rare cases, individual differences in production may occur.
Possible Situations: Uneven or insufficient application of glue to individual extensions. Excessive damage to a specific section of the hair during bleaching and dyeing may create an “invisible weak spot.”
Our Commitment: We assume full responsibility for such incidents and provide comprehensive after-sales service.
Part 3: What should I do if my hair extensions have broken?
Contact our customer service immediately!
Please provide your order information and a clear photo of the break.
Our customer service team will quickly provide you with a priority exchange or compensation plan based on your specific situation. Your satisfaction is our top priority.
