Have you ever received hair extensions that arrived, but some parts or accessories were missing when you opened the package?
Follow these steps if tracking shows a package as delivered in Your Orders but you can’t find it.
1.Carefully Open Your Package and Look for All Items
Full Shine hair extension products come in different sets and packaging formats. Please make sure all packaging bags are checked carefully.
Packaging Format
2.Compare with Your Order – Did You Receive the Right Items?
Please double-check your order details on Amazon and confirm which variation or bundle you selected.
3.Check the Package for Any Damage
Take a moment to check if the outer packaging shows any signs of damage — such as tears, holes, or if the seal looks tampered with.
Damaged packaging might be a sign that some items were lost during transit.
If you notice anything unusual, please take photos of the package
🔁 What to do next?
If your order is shipped and fulfilled by a Brand seller, contact the seller directly for assistance. Go to 📫Contact Seller.
🚀 What to do next?
If your order was shipped by Amazon, contact Customer Service within 30 days of expected delivery. We’ll do everything we can to help.
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