Shipping policy

We are committed to providing efficient and convenient logistics services to our global customers, ensuring that your hair products are delivered safely and quickly. Below are the details of our shipping policy

1. Free Standard Shipping (Default)

✅ Applicable to: All orders (Any order)
⏳ Shipping Time: 20-25 business days (may vary depending on destination and customs clearance)
�� Shipping Method: Official partnered logistics (tracking number provided)

2. Paid Express Shipping (Optional)

�� Applicable to: Buyers can choose this option by paying an additional fee
�� Express Options: FedEx / DHL (global express shipping)
⏳ Shipping Time: 5-10 business days (varies by destination)
�� Ideal for: Customers who need hair products urgently

3. Free Express Upgrade (VIP Benefit)

�� Applicable to: Orders ≥ $350 (and not already selecting paid express shipping)
�� Automatic Upgrade: We will freely upgrade your order to FedEx/DHL express shipping for faster delivery!
⏳ Estimated Time: 5-10 business days

Important Notes:

�� Duties & Customs: International shipments may incur import taxes, which are the buyer’s responsibility (we recommend checking your local customs policies in advance).
�� Tracking: All orders come with a trackable shipping number for real-time updates.
�� Special Circumstances: Delays may occur due to holidays, weather, or customs inspections—we appreciate your understanding.

How to Choose Express Shipping?

1️⃣ During Checkout: Select the “FedEx/DHL Express” option and pay the additional fee.
2️⃣ Automatic Upgrade: If your order reaches $350+ and you don’t select express, our team will upgrade it for you!

Customer Service

For any shipping inquiries, please contact our support team—we’re here to help!
�� Email: aliexpress@fullshine.net
�� Live Chat: Replies within 24 hours

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